Under Pressure, Leaders Take One of Two Roads
Emotion does not determine behavior. Interpretation does.
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Pressure EventProject Falls
Behind Schedule
Behind Schedule
Negative Emotional
SignalFrustration
SignalFrustration
InterpretationWhat does
this mean?
this mean?
Effectiveness NeedI'm not on track
to achieve a goal.
to achieve a goal.
Test BeliefsIs lack of commitment
really the cause?
really the cause?
Upgrade StrategyClarify obstacles
and reset accountability
and reset accountability
MisjudgmentMy team doesn’t
care enough.
Low Road
care enough.
ReactTake over and
overcontrol
OR
overcontrol
FixateDwell on
the team’s
disengagement
OR
the team’s
disengagement
RegulateMute or suppress
the frustration
the frustration
Adaptive Effectiveness helps leaders take the High Road.
Read the signal. Test the belief. Upgrade the strategy.
Explore Adaptive Effectiveness →